| Customer Reviews: Average Rating:  Rating : - DON'T BREAK A CARAFE As i was unpacking the unit I pulled a carton on a front and carafe apparently was attached to it... so it fell on the floor and was gone. Ok, maybe poor packaging, maybe my fault. So i called customer service to order a replacement. they told me the replacement is NO LONGER AVAILABLE, carafe is not universal and my only choice is to buy a new unit. great! + See Full Customer Review |  |